Our Returns Policy

If you do wish to cancel or change your order before the items are printed, you are asked to contact us immediately, by phone 0845 026 8559 or e-mail us at info@infocusdisplays.co.uk. Prints that have been produced prior to the receipt of any change or cancellation will be charged at our current rate. Display stands, pop ups and other materials we have not utilised may be credited should we have not used them prior to cancellation.

If you are unhappy with anything we have sent you, please contact us at the earliest opportunity or send it back to us within 14 working days, unused and in the secure packaging. We can then issue a refund within 30 days.

Please note that the return costs are not pre-paid. Postage or other return costs will be the customer’s responsibility and will be reimbursed by us only in the case of damaged or incorrectly supplied goods.